Help & Support
What happens after I pay the deposit?
The seller will receive a notification and must transfer the Telegram username to you via Fragment. This usually takes 1-5 minutes.
Is my deposit safe?
Yes! Your deposit is held in escrow. If the seller doesn't deliver, you get a full refund automatically.
How do I know when it's done?
The page will auto-refresh and show "Trade Complete". You'll also get a Telegram notification.
Still need help?
Contact our support: @fragment_support
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